Do I receive training from Littlejohn’s?
All franchisees, a designated manager, and all shift managers must attend and successfully complete our in-depth, hands-on training program at our training location.
In addition to the initial investment required to open a Littlejohn’s, what ongoing payments am I required to make during the Franchise term?
A royalty and service fee of 5% of gross receipts and a development fund fee of 0.5% (for website maintenance, to develop ongoing advertising materials, development of new menu items, and to improve our operating procedures and systems) are required. Our royalty fees are among the lowest in the industry because, in a very real sense, a franchise is a partnership and we want that partnership to be a win-win relationship.
What are the advertising requirements?
Building recognition of the Littlejohn’s name and reputation is an essential ongoing objective that benefits everyone. For this purpose, we recommend, but do not require, that each franchisee spend 1% of their gross revenue on effective, business building, and local advertising that will directly impact your bottom line. You spend your advertising money locally to directly benefit you; it’s not paid to the Company. We’d rather you pay a little more for a good location than to try to make a bad location work with advertising dollars.
Does Littlejohn’s provide personnel for the restaurant?
Except for the Initial Training & Opening Team assistance, we do not recruit personnel nor do we provide emergency restaurant personnel fill-in assistance. We will provide you with procedures and guidelines to use in recruiting and training your personnel, but the ongoing responsibility of developing, retaining, and supervising your staff belongs to you.
Do I receive assistance in opening my business?
Absolutely! In addition to your initial in-depth training, the Littlejohn’s Grand Opening training team will send an Operations Specialist to work with you at your location for at least 7 days during your first month of operation.
What form of continuing operational guidance will I receive?
You will be assigned a personal representative who will answer your questions both by phone and email. You will also receive regular visits from our field representatives who will consult with you and offer useful advice and counsel on your operation. Additionally, you will receive periodic updates and revisions to the Littlejohn’s Operations Manual, the Employee Training Manuals, and the computerized inventory programs that are used to assist in making your Littlejohn’s more profitable and efficient.
Does Littlejohn’s offer a finance program?
We are happy to advise you on ways that you can finance your business, but we do not provide financing or co-signing of any loans.
Do I have to purchase my equipment, products, and supplies from Littlejohn’s?
We have partnerships with both national and regional suppliers dedicated to supplying you with the products and equipment that meet Littlejohn’s specifications.
Do I receive guidance on the purchase of inventory and supplies?
We’ll provide you with a complete list of specific house and brand name products that can be purchased from a number of suppliers. These requirements provide for uniform high quality and consistency, vital to maintaining our reputation for quality. In many cases you’ll be able to take advantage of our national purchasing programs.
Who decides what prices I will charge for my products and services?
You do. However, we will provide you with a detailed guide to assist in helping you to determine your prices, providing price uniformity throughout all Littlejohn’s locations.
Can I make changes to the menu?
Our unique menu items are one reason for the success of Littlejohn’s. Our menu must be made and served according to strict Company guidelines. However, we recognize that localities vary and that the maximum financial success of each restaurant depends on minding and capitalizing on those differences. Accordingly, we will help you to determine these differences, all while keeping the improvement of your franchise in mind.
Do I have the ability to choose between leasing and owning a building?
The decision to lease or own a building is yours. Owning the property on which your successful restaurant is located is always advantageous. However, it can be quite expensive to develop.
Do I have the ability to choose between leasing and owning my equipment?
The decision to lease or own your equipment is also yours. Your cash investment will be substantially reduced if you lease your equipment.
What is the term of my Franchise Agreement?
The basic term is 15 years. You may renew for an additional 15-year term at the then current agreement terms.
Is it necessary to hire an attorney?
We recommend that your lawyer and business advisor review all of the terms of the Franchise Agreement and any other related documents.
How much money will I make from my restaurant?
We cannot make an earnings claim. Your sales and profitability will depend on securing a good location and your ability as an operator to follow the systems we provide.
Will my territory be protected?
Each franchise owner is allotted an area in which no other franchise can be awarded.
How soon can I open my Littlejohn’s restaurant?
This depends on a number of variables including site selection, build-out time, and the number of prospective franchisees on our waiting list. You may be able to arrange financing, complete training, and make leasehold improvements in as little as four to six months. Your Littlejohn’s team is ready to assist!
